Privacy policy

Welcome to Crazed Frenchie LLC ("we", "us", "our"). We are committed to protecting the privacy of our customers ("you", "your") who shop with us for men's, women's, and children's apparel. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information through the use of our Shopify-based e-commerce platform.

1. Information Collection

1.1 Personal Information: We collect personal information when you visit our store, place an order, sign up for our newsletter, or engage in other activities on our site. This information may include your name, email address, phone number, shipping and billing addresses, payment details, and any other information you choose to provide.

1.2 Device Information: When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

2. Information Usage

We use your personal information to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Information Sharing

3.1 Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

3.2 Third Parties: We may also share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we will share your information with delivery companies, payment processors, and other operational partners.

3.3 Compliance with Laws: We may disclose your information if required by law or if you violate our Terms of Service.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of the European Union, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Changes to this Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at crazedfrenchie@yahoo.com.